One diagnostics system for workshops in 60+ markets
How NEVS got a complete workshop diagnostics system for every NEVS and Saab workshop worldwide — built on Diadrom Diag Studio.
Diadrom developed NDS — the diagnostics system rolled out to all NEVS and Saab workshops in more than 60 markets worldwide. A Life Cycle Management system built on the Diadrom product Diag Studio, it performed fault tracing and software download to the cars.
In a hurry?Engineers → Technical deep-dive · Programme leads → The impact · Procurement → Talk to us
- BusinessA complete, global workshop diagnostics capability delivered on a product foundation — not built from scratch — for a car maker that needed worldwide coverage.
- TechnicalFault tracing and software download to the cars, starting from read-out of the vehicle's fault codes, in one system for every workshop.
- LifecycleA Life Cycle Management system that kept the existing Saab fleet and NEVS vehicles maintainable across their service life, wherever they were.
Uptime is a lifecycle promise
A vehicle maker's responsibility does not end at the factory gate. Maintaining products and services throughout their lifecycle requires Life Cycle Management systems — and at the heart of any such system for vehicles sits workshop diagnostics: the ability, in any market, to connect to a car, find out what is wrong, and put it right.
The Saab heritage, carried forward by NEVS
The heritage and culture of Saab Automobile was carried forward by NEVS, with its focus on mobility solutions and the electrified car. That heritage came with a concrete obligation: a worldwide fleet of Saab and NEVS vehicles in service, and the workshops in more than 60 markets that kept them running.
Every workshop, every market, one answer
A workshop diagnostics system has to work the same way in every market: read out what is wrong with the current vehicle — the first step is reading the fault codes — then guide fault tracing and perform software download safely. Building such a system from scratch for a global footprint is slow and expensive. NEVS needed it on a proven foundation.
A product foundation, not a blank page
Diadrom developed the system — NDS — for NEVS based on the Diadrom product Diag Studio. Building on the product meant the foundations (vehicle communication, diagnostics workflows, software download) were already engineered and verified; the work could concentrate on NEVS's vehicles and processes. NDS was rolled out to all NEVS and Saab workshops in more than 60 markets worldwide.
"NEVS intends to use mobility solutions, where the electrified car is in focus, to create the sustainable cities of the future. To maximize customer value and Uptime, we must always prioritize a rapid pace of development and verification, where the focus on diagnostics is a cornerstone."
— Thomas Kjellberg · then Director Product Lifecycle Management & Readiness · NEVSFor the engineers in the room
- SystemNDS — workshop diagnostics and Life Cycle Management system for NEVS
- FoundationBuilt on Diadrom Diag Studio
- DeploymentRolled out to all NEVS and Saab workshops, more than 60 markets worldwide
- FunctionsFault-code read-out · fault tracing · software download to the cars
- DomainLife Cycle Management for products and services across the vehicle lifecycle
What it changed
NDS shows what the Diag Studio foundation is for: a car maker got a complete, global workshop diagnostics capability — deployed to every workshop in its network — without building the diagnostics core from scratch. For the workshops it was the daily answer to “what is wrong with this car?”; for NEVS it was the Life Cycle Management backbone that kept a worldwide fleet maintainable.
"Sixty markets is the real test of a diagnostics product. NDS proved that Diag Studio's foundations carry a global workshop network — that is the scale the platform was built for."
Advice to peers
The NDS engagement is also the clearest bridge to today's DiagStudio: the same platform thinking — one verified picture of the vehicle, its software and its faults — now extended to baseline control and software traceability for any organisation that builds and operates software-intensive systems.
Details drawn from Diadrom's published reference material on the NEVS NDS engagement (diadrom.se). Customer quote published by Diadrom; reproduced verbatim. Further information available to qualified parties under NDA.
Related cases and the report behind them
Prefer it as a document? Get the full case pack (PDF) — sent to your inbox, downloadable instantly.